For landscaping and home-service businesses
Alpaca answers texts, missed calls and website chat for landscaping businesses. It books open times onto your Google Calendar and texts you when a job is set or needs you.
Alpaca is in early access. Creating an account needs an invitation code from the person who invited you.
Customers keep texting, calling and using your website. Alpaca covers all three.
Alpaca replies in your voice and follows your rules. It is built to quote only the prices and services you list, and when a customer replies STOP it stops texting them.
Calls ring you first. If you miss one, the caller gets a text and Alpaca carries on from there. You get an alert each time.
Paste one line of code on your site and a chat button appears. Alpaca asks for a phone number or email before it books. You can turn it off anytime.
These are samples for a pretend business, Pine Street Lawn Care. Nothing here is a real customer.
Only open times are offered, and rechecked at the moment of booking.
You set it up once, in about 30 minutes. After that Alpaca does the texting.
Your services, prices, hours, service area and how you like to sound. Alpaca is built to stick to the prices and services you list.
Share your Google Calendar with Alpaca. It checks your open times and adds an event for every booking. You can move or delete any event.
Chat with Alpaca as a pretend customer first. When your business number is approved by the phone carriers, it starts answering for real.
An illustration, not real data.
A quote request comes in. Alpaca offers two open times.
A call goes unanswered. The caller gets a text within moments.
Alpaca finds an open slot, moves the booking and tells you.
Alpaca does not guess. It hands the job to you with the details.
Built for owners who are busy working, not sitting at a phone.
Prices, hours, service area and availability, in your voice, any time a customer texts.
Checks the customer’s name, address and phone before booking, and reads them back to be sure.
If it is not sure, it hands off to you with a clear alert instead of guessing.
Pause Alpaca with one button and every new message is texted to you instead.
See upcoming bookings and read every conversation in one place.
If a customer replies STOP, Alpaca stops texting them automatically.
One plan. No contract.
$349 / month
Cancel anytime. You keep access until the month you paid for ends.
Prices in US dollars. Billing isn’t switched on yet, so nothing is charged today. Any outside fee, like carrier registration, is agreed with you before it’s charged. Refund policy.
Setup takes about 30 minutes. You answer a few questions and share your calendar.
Your number needs carrier approval. Phone carriers review every business that texts customers. That usually takes days, sometimes a few weeks, and Alpaca walks you through it.
Texts to customers are standard messaging. Message and data rates may apply to your customers, and you are responsible for having permission to text them. See the terms.
It doesn’t guess. It tells the customer you’ll follow up and texts you the details so you can step in.
Yes. Press Pause on your dashboard and Alpaca stops replying. Every new message is texted to you until you turn it back on.
Anytime. There is no contract, and you keep access until the end of the month you’ve already paid for.
You can, on your dashboard. Alpaca’s operator can access them only to run and support the service. We don’t sell your data. Read the privacy policy.
No. It only answers messages customers send to your business number.